Andersen Gold Consultancy
Transforming Relationships, One CRM at a Time
Post Launch Care
CRM implementation doesn’t end with launch; it’s just the beginning. We provide ongoing support to help you continue improving and evolving your system:
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Continuous monitoring: We track performance and make recommendations for improvements
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Updates and optimization: We help keep your system running smoothly with regular updates and feature enhancements
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Ongoing support: From troubleshooting to answering questions, we’re with you every step of the way.
Our commitment to your success doesn’t stop once the system is live. We help you optimise the CRM over time to ensure that it evolves with your business.
Training & Launch
A CRM system is only as good as how well your team can use it. That’s why we provide hands-on training for all users, ensuring they are fully prepared to take advantage of all features.
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User training: Tailored sessions for different user roles within your organization
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Documentation: Easy-to-understand user guides and resources
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Launch support: Real-time assistance as you go live
Our training ensures your team feels confident and empowered to maximise CRM capabilities.
Development & Implementation
The heart of our process is the development and implementation phase, where we turn the blueprint into reality:
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System configuration and customisation based on the design
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Data migration: We ensure a smooth transition of existing data into the new CRM system
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Testing: Rigorous testing to ensure functionality and performance
Our team works closely with yours to ensure everything runs smoothly, minimizing disruptions to your day-to-day operations.
Planning & Design
With a clear understanding of your needs, we move into the planning phase, where we design a CRM solution that fits your specific business model.
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Customisation: We tailor the CRM to meet your unique business requirements
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User experience: We prioritise user-friendly designs that ensure adoption across teams
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Integration: Seamless integration with existing systems to create a unified experience
Our goal is to ensure that the design is intuitive and scaleable, capable of growing with your business.
Transforming Relationships, One CRM at a Time
Whether it's your first CRM investment, migrating from a legacy system, or implementing a brand-new CRM solution, our expert consultants are here to guide you every step of the way, ensuring a seamless and successful transformation
Our deep expertise and commitment to excellence have made us a trusted partner for companies looking to leverage technology for growth.
Discovery & Exploration
Understanding your business is the first step in any successful CRM implementation. We collaborate closely with your team to:
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Conduct in-depth needs assessments
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Analyse existing workflows and customer touchpoints
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Define goals and expectations for your CRM system
With insights into your business processes, we set a clear foundation for selecting the best CRM solution that aligns with your objectives.